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Posts Tagged ‘northern Colorado’

spam

The mayor of HeidiTown is headed out to see Monty Python’s “Spamalot” tonight.

It’s going to be laughing, smiling, dancing and singing, and tomorrow there will be a review, so stay tuned.

Cheers! And remember, always look on the bright side of life.

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In the currently economy, it is good business practice to have a pleasant restaurant staff, and I have noticed recently, most restaurants are being conscientious about who they hire for front of house. Servers, bus boys/girls and hostesses are cheerful and well trained. In part, that is why this recent experience really stood out.

When a server’s behavior leaves a bad taste in my mouth, it is difficult for even the best food to make the awful flavor go away, and when the food is sub par, it can really ruin a dining experience. This is what occurred last week at the Blue Sky Grill inside the Pepsi Center in Denver, Colorado.

My in-laws had enjoyed a previous experience at the restaurant and were anxious for a repeat. The Nuggets playoff game wasn’t slated to start until 8:30 p.m., so a 6:15 p.m. dinner reservation would give us lots of time to relax and beat the restaurant’s pre-game rush.

My husband and I arrived a bit late, and my in-laws had already been seated. Oddly, with many nice, window tables available, the host had seated us at a dark booth near the kitchen, basically on the staff runway.

Based on her age, our server was no newbie to the business; perhaps she was burnt out, if so, we bore the full brunt of her apathy. We ordered a round of drinks, and she quickly brought them out. We ordered an appetizer, and the kitchen brought it almost immediately. By then our server had disappeared. Drinks empty, dirty nacho plate in the middle of the table, we waited and waited and waited. We even tried to wave down passing staff members who ignored us completely.

Being a server is not an easy job. For me, it would probably be one of the most difficult jobs in the world, and I am very aware servers are often blamed for ineptitude in the kitchen. However, none of this was in play in this situation. The restaurant was still virtually empty, with the exception of the bar area.

She had simply vanished. We chatted and chatted, keeping an eye out for her. Finally, she arrived back at our table reeking of cigarette smoke. I realize everyone needs a break now and again, but to pop out for a smoke when you have a four top waiting to order dinner is just plain rude.

When she arrived back, we jumped at the chance to put in our order, but as we started she stopped us and said she’d be right back, disappearing once again, this time into the kitchen.

After another long wait, she reappeared and we ordered. A second round of drinks were delivered and then again, she performed her vanishing act. The food finally arrived, brought by a kitchen delivery person. Our server appeared once to make sure we’d gotten what we ordered, and then again to collect the money. Never an apology for her absence or even a smile.

The food was below average, especially for the outrageous prices. Average dinner entrees exceed $20. And this isn’t an article about the food, but I will say the $10 quesadilla tasted like pre-made and reheated cardboard and my husband’s $11 “medium” hamburger was as dry as sand. I’m sure it all would have tasted slightly better had our server been just a bit more attentive and friendly.

We did not complain to the manager, and perhaps we should have. I’m not sure it would have done much good. After all, this is the type of restaurant that doesn’t have to depend on return clients (much like an airport restaurant). They have a steady flow of Pepsi Center patrons to stop in at their restaurant, and if those patrons don’t come back, they’ve got new victims every week.

***Also see my review of Blue Sky Grill at www.TripAdvisor.com. I post as “HeidioftheRockies.”

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jalapeno1

New review of Senor Jalapeno Mexican Restaurant now posted under Out to Dinner!

Read the review HERE.

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adelitas  Adelita’s Fine Mexican Food (Loveland, CO)

UPDATE: As of March 25, 2009, Adelita’s is still closed. A fire in December forced the closure. The building is currently undergoing renovations.

There’s no word on when Adelita’s is scheduled to reopen. I have tried to call their telephone number, but no one answers.

UPDATE: As of April 24, 2009, Adelitas is NOW OPEN!!!  I have not been in yet, but as soon as we get a chance, I’ll check out the renovations and see if this construction project has changed the pricing structure.

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smashburger

I finally visited the new Smashburger in Fort Collins, Colorado.

Read my review HERE.

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Well if you live in Northern Colorado, get your butt over to Lyric Cinema  Cafe located at 300 E. Mountain Avenue in Fort Collins. 

lyric-cinema-cafe-is-located-at-300-e1-mountain-in-fort-collins

Lyric has a great line up this week, that includes the Academy Award winner for Best Picture “Slumdog Millionaire.” They are also featuring “Milk,” the film that scored Sean Penn a Best Actor Oscar, and all the Oscar nominated short films.

For more information and show times visit their website at www.lyriccinemacafe.com

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dragon-child2 I recently had the opportunity to interview fantasy author C.K. Miller. Her first book, “The Dragon Child,” was published this summer and can be ordered through bookstores nationwide.  

Article on C.K. Miller:  ck-miller

CK Miller’s website: www.ckmillerhome.com

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